Often, senior leaders attribute a one-off problem to the misdirected behaviors of a single individual.
Many fail to reflect on the underlying reasons for the incident and determine if the organizational culture is reinforcing these undesirable behaviors.
While leadership cannot control individual events, they are accountable for shaping their work environment so as to minimize the probability of these negative occurrences.
Identify the root causes of behavior by considering what values, beliefs and perceptions are rewarding behaviors.
Assess internal processes to determine if the rewarded behaviors are antithetical to the values of the organization.
Identify positive behaviors in the current culture and develop strategies to actively promote, reinforce and augment these behaviors across the organization.
Most organizations know how to respond to crisis. We utilize a “crisis response” approach. Through this approach, we work with clients identify the underlying cultural norms that may be contributing to undesirable behaviors, develop a strategy to address these processes in the context of culture. Next, we take aggressive, immediate steps to “triage” the situation, while collaboratively forming a long-term strategy to predict and prevent future failures.
Is this course right for you? Participants of this module may find themselves struggling with one or more of the following:
The complexities of organizational culture are often overlooked in the day-to-day grind of the workplace. By taking time to reflect on your organizational culture and analyzing the interdependence of work behaviors and internal processes, your team are better equipped to align the culture to the mission and values of your organization.Sign up today!